Outsourcing IT support services is often far easier and more cost-effective than having it done in-house. However, there are some myths about outsourcing IT services which can lead to businesses making the wrong decision.
At Setup4, we manage all of your day-to-day IT support, maintenance and strategy needs. In this article, we will explore some of the most common myths about outsourcing IT support services and dispel them once and for all.
Myth 1: Outsourcing Means You’ll Give Up Control and Quality
When you outsource IT services, you are actually gaining more control over your system rather than losing it. By working with an experienced and qualified team of IT experts like Setup4, you can rest assured that your system will be monitored and maintained around the clock. This means that any potential problems or issues will be identified and fixed before they have a chance to cause any damage.
As well as this, outsourcing IT services also ensures that you have access to the latest technologies and innovations. By partnering with a managed
service provider, you can get access to the latest software, hardware and security measures, all of which will help to protect your business from online threats. We also provide same-day service delivery for anything you need.
In short, outsourcing IT support services will give you control over your system as well as peace of mind that it is being looked after by our qualified professionals 24/7.
Myth 2: Outsourcing Compromises Data Security
It’s only natural to worry about your company’s confidential and private data being leaked when you leave your data in the hands of someone else. You’ve probably heard about data breaches at big organisations like Optus or Medibank and wondered if the same might happen to you.
The truth is that IT Support companies are always careful when handling their client’s data and Setup4 is no different. We take every precaution to ensure that your data is encrypted and safe from hackers. Our Microsoft Office 365 IT security prevents email breaches and gives you the option of multi-factor authentication to give you an additional layer of security. We also manage your firewall and monitor your traffic for advanced threat protection across your entire network.
Myth 3: Outsourcing is More Expensive Than Hiring a Full-Time Employee
Some people think that it costs more to outsource IT support services than to have a full-time employee. This is not true! In fact, it’s much cheaper to outsource IT services because you only have to pay for the services you need. You also don’t have to worry about paying for benefits, training or a salary.
Myth 4: Outsourcing is Difficult to Scale
This has to be the most ludicrous myth of them all. Scaling IT services is super easy. If you hire more people or use more computers, we can change the user limits on your account. If your data grows, we can get more cloud storage. If business booms, then so will our support to meet
your expanding needs. You can count on Setup4 to be with you every step of the way.
Myth 5: Outsourcing is too Complicated
Business owners often hesitate to outsource IT support services because they think it will be too complicated or difficult to manage. However, this is not the case at all!
Outsourcing IT services is actually very simple and easy to do. All you need to do is find a qualified and experienced IT support company like Setup4 and we will take care of the rest. We will monitor your IT environment around the clock and fix any potential problems before they have a chance to cause any damage.
Let us manage your IT infrastructure so that you can do what you do best, running your business! If you’d like to find out more about how we can help you, feel free to get in touch with our friendly team in Melbourne.
